The Cordia Stairlifts service currently provides a one-stop shop for all works involved within the installation, inspection, repair, maintenance and inspection of domestic stairlifts and disabled access lifts. Asset managing in excess of 7,000 units across 13 local authorities and partnership agencies and operating 24 hours a day, 365 days a year, the service now covers over 41 per cent of the Scottish population and is the largest contract of its kind in the UK..
Utilising EquipU’s online web-based ordering systems, social work staff can process installation and removal orders for stairlifts, passenger-through floor lifts, external step, and incline platform access lifts. A fully-trained dedicated stairlift team then process orders through to council approved stairlift contractors. All aspects of the service are monitored and reported using dedicated key performance figures providing transparency and accountability throughout all areas of the service model.
One of the key benefits of the Cordia Stairlift model for councils is savings made through volume purchasing which have already proven to provide significant savings against manufacturer prices and previous council contract prices.
The main focus points for the Cordia Stairlift service is the effective and efficient reuse of existing stock to maximise savings without cutting quality and ensuring the provision of a controlled comprehensive planned maintenance programme utilising dedicated IT systems to maintain the highest standards and legislative requirements, ensuring the continued safe usage of all equipment.