The Freedom of Information (Scotland) Act:

How to Obtain Information From Cordia (Services) LLP, Cordia (Care) LLP and Cordia (Contracts) LLP herein known as “Cordia”.

What is the Freedom of Information Act?

 The Freedom of Information (Scotland) Act (FOI) came into effect from 1 January 2005, and aims to increase openness and accountability by ensuring people can access information held by Scottish public authorities and organisations owend by local authorities. You have the right to access all types of recorded information and, apart from certain specific exemptions. Every type of recorded information thatCordia holds is covered by the Act, including old records, archives, minutes and business papers.  FOI is retrospective, meaning people can ask for information relating to issues from years ago.  Enquirers do not have to give a reason for asking for the information.

Are there any exceptions to providing information?

Yes, there are some.  If, for example:  giving the information would cause a breach of confidence to a third party; if it divulged personal information on an individual;  or if the information was commercially sensitive.  Cordia is happy to give advice on exemptions, which are detailed in the Act.

How much does it cost?

Scottish Government regulations govern the scale of fees which can be applied for providing information. Costs for providing published materials are available on request.
Cordia has discretion in applying fees. You will be advised of any costs applicable and will be required to pay costs before the information is provided.

What is an FOI request?

 Any individual or organisation can make a request for information that Cordia holds, and will be entitled to receive it, provided no exemptions apply. 
Requests must :
be in writing or some other permanent form (eg e-mail or recorded message) state the applicant’s name and address describe what information is required. You can make an FOI request in the following ways:

  • E-mail Freedom of Information enquiries/requests to:
  • Phone:  0141 353 9090
  • Use the Contact Us form on this website.
  • Post  your request to:

Cordia (Services) LLP
Freedom of Information
Blair Court
100 Borron Street
Glasgow G4 9XE


Finding information in other ways

Before making an FOI request, it’s important to visit the Cordia website or use any normal routes you may have to get the information you need. Doing this could save you time because, if the information you require has already been made available to the public in these ways, Cordia would normally refer you back to that source.

How your FOI request will be handled

Your request will be dealt with promptly and, usually, within 20 working days. There is no need to cite the Act or explain why information is being asked for.  However, giving as much detail as you can may help us respond more fully to your request.
There’s no obligation for Cordia to comply with an information request if:

What happens if information is not provided?

If you are dissatisfied with the way your request is dealt with, you can ask for a formal review by Cordia's solicitors and, thereafter, appeal to the Scottish Information Commissioner.
The Commissioner is a fully independent public official, with a range of powers under the Act to ensure compliance, and can be contacted at:  Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife KY16 9DS, Tel 01334 464610.

For further information please refer to Cordia (Services) LLP to guide to information.

For further information on Cordia (Care) LLP please refer to guide to information.

For further information on Cordia (Contracts) LLP please refer to guide to information.