Cordia (Services) LLP
Blair Court, 100 Borron Street, Glasgow, G4 9XE
T: 0141 276 5615
F: 0141 353 9100
We manage the community alarms and telecare service on behalf of Glasgow City Council, operating 24 hours a day, 365 days a year. We provide all aspects of the service from equipment installation to call handling and a response service.
This service provides reassurance and support to elderly or vulnerable people, allowing them to remain as independent as possible in their own homes.
Our equipment offers reassurance to service users as they know they are only the touch of a button away from calling for help and assistance if needed.
All alarm calls result in immediate voice contact being established with our highly skilled operators at our response centre located in Glasgow city centre.
Staff assess each situation and decide on the most appropriate action which may include contacting a next of kin, sending out a response team of home carers or calling the emergency services.
Telecare involves the placing of discreet sensors around a service user’s home to monitor environmental risks such as smoke, flood or gas and personal risks such as falls or seizures. The sensors work in conjunction with our community alarms service.
The community alarm and telecare service is accredited by industry regulatory body the Telecare Services Association (TSA). This esteemed accreditation confirms that all areas of service (referral, call monitoring and response) are being carried out to the highest standard. This provides reassurance not only to our clients, but also to their families.
Service users can apply to Social Work Services for a financial assessment and, depending on the outcome, may receive the service free of charge. If not, the maximum charge for this service is £3.17 per week.
If you would like to be assessed for this service, please contact your local Glasgow City Council social work services office using the links below.
Contact Glasgow City Council's Telecare Services
View Glasgow City Council's leaflet on Telecare Services
Community Alarms Brochure
We offer customers a diverse range of facilities management and home care services. These services are delivered 24 hours a day, 365 days a year by a team of over 6,600 staff.
Our people are what make Cordia. You can find Cordia team members all over Glasgow and beyond, looking after customers and service users as they go about their daily business.
We provide important services to a number of local authorities across Scotland and other public sector bodies, including police and fire services, and many blue chip international organisations.
Cordia (Services) LLP, Blair Court, 100 Borron Street, Glasgow, G4 9XESite Map
Telephone: 0141 353 9000 | Fax: 0141 353 9100